Contact Us

Before you go to the trouble of calling or emailing us, try searching the Help / FAQs section if you have a general query about shopping with us.

If your query is about your order, or If you're experiencing difficulty placing an order, email us or call 0208 676 1746 (UK) and we'll try to resolve your issue as quickly as possible.


Call our Customer services team

0208 676 1746 (UK)

+44 (0)208 676 1746(international)

10:00 - 17:30, Monday - Friday (call charges vary according to service provider).


Email us

If you wish to contact us by email. Please email: customerservice@europens.co.uk

If it's a website query, it's helpful if you copy and paste any relevant links into your email.

We aim to respond within 1 working day (Monday - Friday) of receiving your email.


Write to us

Europens, Unit 9 Dickensons Lane, Woodside Green, London, SE25 5HJ, United Kingdom




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